Final sale items are marked on product pages and at checkout. These cannot be returned or exchanged.

Email shop@charg1ng.io within 1 hour of placing your order. Once shipped, orders can’t be modified but may be returned per policy.

If your order hasn’t shipped, contact us immediately with your correct address. If it’s already shipped, carrier address changes may incur fees.

No, separate orders can’t be combined once placed due to our automated fulfillment process.

Once shipped, you’ll receive tracking via email. Check spam/promotions if you don’t see it. For updates, email us with your order number.

International customers are responsible for any import fees or customs duties assessed by their country.

We do not offer retroactive price adjustments or honor discounts after an order has been placed.

Pre-orders ship within the estimated window stated on each product page. We’ll notify you if there are any changes.

We accept major credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal (when available).

Ensure billing info matches your bank records. If declined, contact your bank or try another payment method.

Orders ship within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.

Yes — expedited options are available at checkout based on your address and carrier availability.

Returns accepted within 14 days of delivery for unworn, unwashed items with original tags attached. Final sale items are excluded.

Email shop@charg1ng.io with your order number and item details. We’ll respond with next steps.

Once processed, refunds post within 3–5 business days to the original payment method.